▸ CONTACT US

Questions belong at the table too.

Planning for Sep 12–13, 2026? Start with the answers below, then contact the REPLAY team if your question is specific to you.

Use the route that fits.

Tickets + general help

Email REPLAY

Best for registration, payment, venue, accessibility and organiser questions.

hello@replaycon.in →

Community

Join the WhatsApp group

Meet the wider community. This group is not the official route for ticket or same-day support.

Join the community ↗

The official same-day help number and ticket-desk escalation route have not been assigned yet. They will be added here and on Plan Your Visit before doors open.

Answers before you ask.

The event

Is REPLAY friendly for first-time players?

Yes. You do not need to know the games or arrive with a group. Ask the team for an orientation and help finding a suitable table.

Can I come alone?

Yes. Open play and hosted activities are designed to help people join tables. The final schedule will identify anything that needs advance sign-up.

Can I bring my own games?

Yes. Label anything you bring and keep personal games separate from the REPLAY library returns area.

Can I borrow games at REPLAY?

Yes. The shared library has 200+ games for on-site play. The event-day app will support search and borrowing; collection, loan and return details will be published before doors open.

Tickets

What is the difference between a 1-day pass and a 2-day pass?

A 1-day pass covers either selected event day at the same price. A 2-day pass covers both event days. Both include convention entry and access to the public programme, subject to individual activity capacity.

When is my ticket confirmed?

If payment is required, your registration remains pending until the REPLAY team reviews the payment. The confirmation email is your final ticket record.

How do Guild Path discounts work?

Use the phone number linked to your active BGC Guild Path membership. The first eligible REPLAY ticket receives the tier benefit automatically; the same membership cannot be split across repeat discounted bookings.

What is the cancellation and refund policy?

Cancel up to 24 hours before the event starts and you get a full refund to the payment method you used. After that deadline cancellations are not accepted. Tickets cannot be transferred to another person. Email hello@replaycon.in from your registered address, or message the team on WhatsApp, to cancel a booking.

Programme

Does a ticket guarantee every hosted activity?

No. The ticket covers convention entry. Individual events may have their own capacity or sign-up rules, which will be stated on the schedule.

Can I run an event or demonstration?

Yes, proposals are welcome. Use the Get Involved page to tell the team what you want to run, its duration, player capacity and what support you need.

Venue + access

Where is the event?

Indiqube Symphony, MG Road, Bangalore. See Plan Your Visit for the current map and arrival guidance.

What accessibility support is available?

Venue-specific accessibility details are still being confirmed. Email hello@replaycon.in with your requirements so the team can plan and give you a precise answer.

Can children attend?

The age and guardian policy is not final yet. It will be published before ticket sales open, along with any age restrictions on individual sessions.

Send the useful details.

Include your registered phone number or ticket reference for booking questions. For accessibility, tell us the outcome you need rather than sharing unnecessary personal or medical details.